Go to the previous topic.    Go to the next topic.

Emails with known issues will be stored to file

When the program determines that an email is problematic, it will store that email in this file. To change the name of the file, you need to highlight the text in the field, enter the new filename, and then click on Save Settings. You can also indicate directories. The directories and filename must be made up of alpha characters, the underscore, or the dash. No other special character can be used, e.g., the period. Once you make the change, make sure to click on Save Settings. Valid Examples: virus_mail, mail/virus_mail. Invalid Examples: domain-mail/virus_mail.txt, mail/virus.txt. To empty the contents of the file, click on the Empty link.

Note: You can store e-mails that the program has determined to be problematic to your -mail directory, and then create a user in your mail manager that matches the name of the Emails with known issues file. This will allow you to retrieve an email that you know is not problematic.